States

Requester States

State	Description	Available Actions

State	Description	Available Actions
New	A request has been created in the requester's ReShare tenant	Cancel request
Validated	The patron associated with the request has been validated against the requester’s local library management system.	Cancel request
Invalid patron	The patron associated with the request could not be validated.	Redo borrower check Override borrower check Cancel request
Sourcing	ReShare is checking the shared index for suppliers that hold the item and creating the rota	Cancel request
Supplier identified	ReShare has identified a potential supplier	Cancel request
Request sent	The request has been sent to the next available supplier	Cancel request
Unable to contact supplier	ReShare does not have the correct information to contact the supplier or the supplier’s system is not set up correct to receive the request	None - terminal status
End of rota	All possible suppliers have declined the request and no additional suppliers remain	None - terminal status
Expects to supply	The current supplier has responded that an item is available to supply	Cancel request
Loan conditions received	The supplier has attached a loan condition to the request and requires confirmation	Accept loan conditions Reject loan conditions Cancel request
Shipped	The supplier has shipped the requested item to the requester	Receive Print pull slip
In local circulation process	Local records have been created and the item is ready to circulate via the local library management system	Mark returned by patron Print pull slip
Awaiting return shipping	The patron has returned the item and it’s ready to be shipped back to the supplier	Mark return shipped Print pull slip
Overdue	The due date for the request has passed.	Receive Mark returned by patron Mark return shipped
Returned	The requester has shipped the item back to the supplier	None
Complete	The supplier has received the requested item and checked it out of ReShare	None - terminal status

Supplier States

State	Description	Available Actions

State	Description	Available Actions
New	A request has been sent to the supplier’s ReShare tenant	Respond "will supply" Respond "cannot supply" Respond "conditional supply"
Not supplied	No available items could be found to fulfill the request and it will move on to the next supplier	None - terminal status
Awaiting pull slip printing	An available item as been identified (either manually or via the auto-responder) and a pull slip is available to print	Print pull slip Respond "cannot supply" Add condition
Searching	The pull slip has been printed and the item is ready to be pulled from the shelf	Fill request Respond "cannot supply" Print pull slip
Loan conditions sent	Loan conditions have been sent to the requester and processing has been paused while awaiting a reply	Mark loan conditions as agreed
Awaiting shipping	The requested item has been checked out of the local library management system and is ready to ship to the requester	Mark shipped
Shipped	The supplier has shipped the requested item to the requester	None
Overdue	The due date for the request has passed.	Complete request
Return shipped	The requester has return the requested item to the supplier	Complete request
Complete	The supplier has received the requested item and checked it out of ReShare	None - terminal state