Implementation Consultant

OVERVIEW

The OLE Implementation Consultant will work directly with current and prospective project partners to assist in the planning for and implementation of Kuali OLE software at their institutions. The individual will be performing consultative and technical business analyst functions and will work with other OLE project members, particularly the Project Manager and the Director of Community Development, to identify candidate partners. The Consultant will execute a series of onsite and remote engagements that result in the successful preparation for and future implementation of OLE as an enterprise system. This individual provides business analysis, consultation, and configuration recommendations prior to and during implementations; drafts templates for data migration planning and implementation decision-making, and works with Kuali Community Affiliates (KCAs) to respond to requests for information (rfis) and requests for proposals (rfps). This position requires a strong functional understanding of extant automated library systems and other enterprise infrastructure platforms in higher education; outstanding assessment, problem solving, and communication skills; and the ability to manage client expectations while forging a strong bond based on commitment and trust. Well-developed leadership and collaboration skills are also critical.

RESPONSIBILITIES

Success in this role will be measured by performance on the following responsibilities:

Primary

• Collaborate with OLE project members, project application developers, open source communities, and project partner representatives to support both single-institution and consortial-style implementations.
• Collaborate with Kuali Commercial Affiliates (KCAs) to respond to requests or proposals from prospective partners.
• Analyze prospective client functional requirements; prepare recommendations on optimal functional configuration to suit the institution’s or consortia’s needs.
• Perform fit/gap analysis with regard to system functionality; document findings and propose workarounds.
• Prepare documentation focusing particularly on data/library systems migration requirements and specifications.
• Advise, assist, and coordinate project partner stakeholders in anticipation of a complete implementation lifecycle.
• Perform outreach and ambassadorial functions at academic library conference and educational events, representing the OLE project and recruiting prospective participants and partners.
• Maintain a working knowledge of current and future releases (version changes and enhancements) of Kuali OLE.
• Lead an Implementation Workgroup which addresses implementation challenges, coordination and lessons learned for contribution to future implementations.

Secondary

• Contribute to the composition and maintenance of OLE documentation and learning materials by providing content, review, and feedback.
• Assist the project team in responding to client inquiries regarding errors, problems, and questions on the use of the OLE system.
• Advise clients on best practices for accomplishing their particular objectives within the product’s framework.
• Promote interaction among partner institutions by leading and monitoring implementation focused online discussion groups, user meetings, etc.
• Participate in OLE Project meetings, teams, and projects.