Page Comparison

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1. Don't leave to last minute!
2. Solicit help from other SMEs & manage mini writing assignments where helpful!
3. Document Templates
   1. Publish format templates to sandbox
   2. Publish plain text with outline headings to sandbox
   3. Writers: plain text, and import to templates?
4. Documentation Checklist: Content (bugs, fixes, new code, new screenshots, etc)
5. Documentation Checklist: QA (overall)
6. Documentation Checklist (Nora): Publishing
7. Common glossary for documentation usage:
   1. 3rd person/you vs generic user, etc.
   2. User vs Staff vs. Operator (libraries have indicated their vernacular for "user" means patrons of library/users of library public catalog
   3. Other, esp OLE -defined terms and use of Document Store/DocStore; OLE Instance; OLE Holding vs Source Holding
8. Links and usage of common elements documentation- do not include in every user guide, but provide hyperlinks to common/shared Glossary, Rice terms, Edoc elements, common actions/buttons, etc.
9. Use of Sandbox, doc versioning, Track Changes
10. Gliffy Sandbox: open-source modeling tool (like Visio!) for sharing and creating workflows, dataflows, or org chart models. Checkc out the OLE Gliffy Sandbox Instructions

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