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https://jira.kuali.org/browse/OLEFDBK

Step 0: Search For A Similar Issue

  1. Before you enter an issue, please perform a search to see if anything may already exist in the OLE queue
  2. Enter your search criteria in the Text Search section's Query field.
  3. If you find an issue that is similar to the one you want to report, please add a comment to the issue to clarify any differences and talk with the SME team lead if you need clarification.
  4. If you don't find an issue that is similar to the one you want to report, proceed with the instructions below.

Step 2: Create an Issue

  1. Create an issue in our JIRA instance using the "OLE Feedback" project.
  2. Select the appropriate type:
    • For bugs, select Bug
    • For enhancements, select either Improvement or New Feature (which ever makes the most sense)
    • DO NOT select Task

Step 3: Fill Out Required Fields

Only deal with the following fields:

  1. Fill in "Summary" field.
  2. Choose which component(s) this issue is related to.
  3. Choose a "Priority".
  4. Add notes/attachments.
  5. Click the "Create" button.

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