Item Resolution

Overview

The primary driver in determining item resolution is speed of delivery.

Factors used to determine item resolution are:

• Circulation status

• Loans

• Holds

• Geographic proximity

Rules

• On-shelf ranks above loans, ranks above holds 

• When all items are loaned, the item due soonest is selected 

• When all items have holds, the item with the least number of holds is selected 

• When all item resolution determinants are equal (e.g. all items on-shelf) and geographic proximity is enabled and preferred suppliers are not enabled, use  geographic proximity to determine the item for resolution 

• When preferred suppliers are also enabled, use a preferred supplier from the same group. 

• If more than one supplier in the same group, use geographic proximity OR load balancing to make the selection 

• If a preferred supplier is not found, and more than one supplier is outside the preferred group, use geographic proximity or load balancing to make the selection.

Filter and Sort / Pool and Rank

Selectable Pool

Applies to all resolution strategies (including manual selection)

These suppression and selection factors determine (and limit) the pool of potentially resolvable items

• CONTRIBUTED / DISCOVERABLE (BIB)

  • Bib suppression / discovery flag

  • Per library bib suppression rules

• DISPLAYABLE (ITEM)

  • Display Suppression

  • Deleted items

  • Per library suppression rules

  • Shelving location

• CIRCULATABLE (ITEM)

• Item is from cancelling supplier

Item Ranking

Applies to all resolution strategies, except manual selection

Items are sorted and resolved in order

1. Item is from borrowing library’s preferred supplier group

2. Item is available (on shelf)

3. Item is currently loaned

   1. due soonest

4. Item has holds

   1. fewest holds

5. Geographic proximity