...
Scan the request ID or click the “mark returned by patron” button.
If the NCIP call succeeds or NCIP is disabled, the request will move to the Awaiting return shipping state.
If the NCIP call fails, the request will remain in its original state.
...
Combine
...
mark returned by
...
patron and
...
mark return
...
shipped into one step
It is possible to combine the actions of “mark mark returned by patron” patron and “mark mark return shipped” shipped in one step.
To combine the actions of marked returned by patron and mark return shipped into one step, go to Settings>Resource Sharing>State/action configuration and set the Combine requester actions 'mark returned by patron' and 'mark return shipped' to Yes.