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Overview
The primary driver in determining item resolution is speed of delivery.
Factors used to determine item resolution are:
Circulation status
Loans
Holds
Geographic proximity
Rules
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On-shelf ranks above loans, ranks above holds
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When all items are loaned, the item due soonest is selected
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When all items have holds, the item with the least number of holds is selected
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When all item resolution determinants are equal (e.g. all items on-shelf) and geographic proximity is enabled and preferred suppliers are not enabled, use geographic proximity to determine the item for resolution
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When preferred suppliers are also enabled, use a preferred supplier from the same group.
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If more than one supplier in the same group, use geographic proximity OR load balancing to make the selection
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See also: Item resolution requirements
Filter and Sort / Pool and Rank
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