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DCB status not updating DCB status when umsys-test is supplier or borrower

Description

Problem

DCB status not updated from REQUEST_PLACED_AT_BORROWING_AGENCY to PICKUP_TRANSIT when umsys-test is the supplier and has performed the checkin to set the item circulation status to In transit. This said, the corresponding virtual item circulation status in the borrowing system was updated to in transit.

Here is the request.

Please note the next automatic polling is set for 8:03pm pacific time (26 minutes from writing these words)…

I have not pressed the manual polling button. Will let whomever looks at this to manually poll if necessary.

UPDATE since 8:03pm pacific time…

Again, the state of the requests in the supplier and borrowing systems appears to be correct…

supplier (umsys-test)

borrower (calvary)

Attachments

7

Activity

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Tim Auger March 6, 2025 at 4:19 AM
Edited

Here is a fresh example.

I recorded a video showing an attempt to manually poll ~10 minutes after confirming DCB status of REQUEST_PLACED_AT_BORROWING_AGENCY and ~5 minutes after checkin at umsys-test and update to Calvary’s virtual item to “in-transit”


Tim Auger March 6, 2025 at 4:06 AM

Yeah, I think that I cancelled the request. Interesting that cancellation seemed to get picked up. I have since run other tests with failures as borrower as well as borrower cancellation (see request screenshot below)

.

and here is the corresponding screenshot of the request at umsys-test

 

While the polling counter continues to rise, the audit log shows no evidence that it’s found anything that’s changed in the request. This cancellation took place 3 days after an minor release update to umsys-test.

Marc Johnson February 27, 2025 at 9:27 AM

After our conversation yesterday, I started investigating this

The request linked in the description was finalised on the 24th, which I think means it is no longer stuck. Does that mean this issue is resolved?

If there is further investigation you would like from me, please advise

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Reporter

Environment

staging

Priority

Created February 20, 2025 at 3:45 AM
Updated March 6, 2025 at 4:19 AM