Details
Assignee
Tim AugerTim AugerReporter
Chas WoodfieldChas WoodfieldComponents
External issue
Priority
TBD
Details
Details
Assignee
Tim Auger
Tim AugerReporter
Chas Woodfield
Chas WoodfieldComponents
External issue
Priority
Created August 29, 2024 at 10:33 AM
Updated January 30, 2025 at 12:45 AM
Zendesk: https://knowint.zendesk.com/agent/tickets/5539
North Central Missouri College is reporting the following for the book at this link:
https://openrs.searchmobius.org/instances/b0ef7d1b-c72b-4304-ad74-204c65b88c3f?query=how%20to%20read%20a%20book&search%3Foption=keyword
"My name is Liza Duncan and I am the ILL librarian at North Central Missouri College in Trenton, MO. I have an interesting conundrum here. That is why I am tagging you all in this email, because I would like you all to be aware of this issue. Also I will state that NCMC is having its own FOLIO/MOBIUS issues at the moment so I don’t know which end its on. But here is what happened: I had a patron order a book through MOBIUS, they were expecting a copy of a book that was released in 2024, she was expecting that copy, however the book that came in was copyrighted in 1940. The other interesting thing is that when I looked up the correct book she was looking for on MOBIUS, William Jewell was not a school that offered the book.
The other bit of information is that the barcodes are the same, but the title and author are different. Here is what I mean:
What the patron ordered:
Title: How to Read A Book: A novel
Author: Monica Wood
Barcode: 0000900679465
Copyright: 2024
ISBN: 9780063243699
What the patron received:
Title: How to Read A Book
Author: Mortimer J. Adler and Charles Van Doren
Barcode: 0000900679465
Copyright: 1940
SBN: 671-21280-x
I hope this information helps. If you need anything else from me please let me know. Thank you.