ERROR: Request denied - already on hold for or checked out to you.

Description

We get the response “Request denied - already on hold for or checked out to you." when the lms believes that the user already has a hold on the item or it is checked out to them, the request then goes into the ERROR state, we should have a way of handling this more gracefully.

Attached is the list of requests currently in this state generated by alreadyOnHold.sql

 

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  • 21 Aug 2024, 12:59 PM

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Tim Auger March 28, 2025 at 4:39 PM

T-shirt size small

Tim Auger March 27, 2025 at 2:36 AM

Agree with . I need to better understand the frequency of this condition. If not frequent, we should deprioritize.

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Created August 21, 2024 at 12:59 PM
Updated March 28, 2025 at 4:39 PM