Unable to authenticate for SLU patron
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Jag Goraya June 20, 2024 at 3:43 PM
Confirmed resolved by Tim Auger,
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Radhakrishnan Gopalakrishnan May 3, 2024 at 3:54 PM
This is what I see in the logs
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Tim Auger May 2, 2024 at 8:10 PM
Changed this to blocker since it prevents SLU from being a borrower.
Done
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Created May 2, 2024 at 4:23 PM
Updated June 20, 2024 at 3:43 PM
Resolved June 20, 2024 at 3:43 PM
Patron at St. Louis University is unable to authenticate. The message displayed in Locate DCB is:
"Something went wrong. Please try again or contact your Administrator."
Steps to reproduce:
SLU patron 100004056 / 5046
Click place hold on this title
Select St. Louis University from institutional affiliation list
Enter in barcode and PIN then click submit
Results:
Error Response From DCB (from Locate logs):