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• If all items are successfully checked out, the request will be transitioned to the “Awaiting shipping” state and may be shipped at any time.

• If one or items fail to be checked out, the request will remain in the “Searching” state until the problem has been resolved.

  • You may use the editing function described above to fix or remove the problematic volumes.

  • A separate line will appear in the audit trail for each checkout. The error messages found here can be helpful in diagnosing errors such as items that are not eligible to loan or incorrect barcodes.

  • See the Common NCIP errors page for troubleshooting assistance.

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It is not currently possible to remove an item that has already been checked out in the LMS. An issue to allow removal of checked out items exists in the ReShare backlog: https://openlibraryenvironment.atlassian.net/browse/ PR-1074 .

Receiving a multi-volume request

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• If all temporary items are successfully created, the request will be transitioned to the “In local circulation process” state and may be returned at any time.

• If one or more temporary items fail to be created, the request will remain in the “Shipped” state until the problem has been resolved.

• The item barcode for each temporary item record created will be <reshare_request_id>-<last 4 digits of the item_barcode> – for example, EAST-322-9157.

• See the Common NCIP errors page for troubleshooting assistance.

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• If all items are checked in successfully, the request will be transitioned to the “Complete” state.

• If one or items fail to check in, the request will remain in the “Return shipped” state until the problem has been resolved.

• See the Common NCIP errors page for troubleshooting assistance.

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