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- Garner support and SMEs via Tiger/SME Teams or thru Functional Council as additional resources for initial efforts
- Identify documentation lead per module
- Identify documentation team per module- existing, past, or current features (ideally a rep from each spec team, or testers)
- Like "testers", add documentation rep as assignment to each spec handoff, and begin integrating into code review meetings with SME teams
- Regular meetings and training
- Allow each module to have own meetings, organization, manage assignment
- Monthly meetings at beginning of release for "touch base" with all writers/all modules
- Bi-weekly documentation meetings (across all modules, and leads) in 1 month before release, and 2 months after release up to publishing date
- Create sandbox for shared documents (schedules, training material, templates, and sandboxes for each module's user documentation drafts)
- Training (how to, templates, best practices, checklists)
V. Training
- Don't leave to last minute!
- Solicit help from other SMEs & manage mini writing assignments where helpful!
- Document Templates
- Publish format templates to sandbox
- Publish plain text with outline headings to sandbox
- Writers: plain text, and import to templates?
- Documentation Checklist: Content (bugs, fixes, new code, new screenshots, etc)
- Documentation Checklist: QA (overall)
- Documentation Checklist (Nora): Publishing
- Use of Sandbox, doc versioning, Track Changes
- Gliffy Sandbox: open-source modeling tool (like Visio!) for sharing and creating workflows, dataflows, or org chart models. Checkc out the OLE Gliffy Sandbox Instructions
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