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  • In Release 1.14, if a request was in a state of ‘Invalid patron’ the two actions associated with it (other than Cancel request) were ‘Redo borrower check’ and ‘Override borrower check’.

    • In 1.14, 'Redo borrower check' required staff to first edit the request to update the patron id in the Requesting user field, then save the change, and then click ‘Redo borrower check’ in order for the request to be submitted back into the request flow to be validated.

    • 'Override borrower check' just allowed the request to move forward in the request flow without validating the patron.

  • Release 1.15 introduces two new states: ‘Requires review - Duplicate request’ and 14 also introduced a new state, ‘Requires review - Possible duplicate’. Staff processing these requests had the ability to review and either approve the duplicate request or cancel it.

  • Release 1.15 introduces another new state: ‘Requires review - Blank form’, which require staff to update and resubmit a request, as the original ‘Redo borrower check’ check’action was meant to do.

    • To simplify the action and wording for all of these states that require staff review before being sent to a supplier, a new action ‘Update and resubmit request’ was created to replace the ‘Redo borrow check’ action. When clicked, staff are taken directly into the request to edit it and once they have updated the request, clicking ‘Resubmit request’ will submits submit the request back into the request flow for validation.

    • ‘Override borrower check’ was renamed 'Approve request as is' to indicate that the request will be approved as is, regardless of the condition that was flagged for review (invalid patron, duplicate, etc.).

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