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DCB requesting workflow

Lending fulfillment workflow

Catalog Mode

The virtual patron is created.
An item-level hold is created and linked to the virtual patron.
A paging slip is generated.
Checkin the item and trigger the hold.
The item state changes to In-Transit and a staff message is added to the item.
Ability to checkin the item from the borrowing library.

Notices mode

Item paging slip (email)

Check-in mode

In-Transit

Borrowing fulfillment workflow

Checkout mode – patron record and hold

The virtual bib and item is created.
An item-level hold is created and linked to the borrowers patron record.
Checkin the virtual item and trigger the hold.
The virtual item state is transitoned to "!" On Holdshelf.
A patron notification is gererated.
Ability to checkout the item to the patron.
Ability to checkin the item from the patron and transition the item to an In-Transit state back to the lending library.

Checkin mode – receive item

Checkout mode – patron loan

A peak at the item at the lending library…

Checkin mode – item return from patron

Lending Library Checkin mode – item returned

Patron cancellation workflow

Screen recording for WebPAC, Encore

In Sierra and patron facing applications like OPACs and Discovery applications, ability to cancel a request. Request should immediately clear from the patron record.