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  • Unknown item. The item barcode is not recognized by the LMS. Verify that you have a valid item barcode that exists in your LMS.

  • Unknown user. The institutional patron barcode used by ReShare is not recognized by your LMS.

  • User is ineligible to borrow. The institutional patron account being used does not have the correct privileges to borrow the item. Verify that your local circulation policies are configured to allow the loan.

  • No institutional patron ID. You have not configured an institutional patron ID for the item to be checked out to. See Configuring institutional patron IDs for more information.

  • ERROR: Calendar timetable is absent for requested date (FOLIO). This could be caused by two different issses: (1) the institutional patron account is either expired or will expire before the calculated due date of the supply item, or (2) your FOLIO instance does not have a calendar enabled far enough in the future for the calculated due date of the supply item.

Complete request / Mark returned by patron (NCIP checkinItem)

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